Yabber was created to help companies improve standards in compliance and workflow processes, specifically within customer contact centres. Having the knowledge and experience of helping various companies across the finance sector in the UK, Ireland and Europe, we designed and built our own technology platform to support our experienced team of contact centre professionals.
The Yabber team have the history and experience of running some of the largest customer service teams, including in sales and contact centre environments, across the globe. That experience covers both retail and investment banks, lenders, intermediary markets, insurance, fintech, travel and utilities.
Yabber is owned by the directors and is an independent supplier of services.
A highly experienced management team with a mindset to build a profitable business. They have proven track records of success in the audit, oversight and due diligence sectors as well as specific contact centre expertise.
The management team has designed, built and managed the growth of the business and the technical solution. They have deep relationships built up over the years in several sectors. They have a differentiated approach to bringing their solutions to the market.
Brian is a co-founder of Rockstead, from which Yabber was born. He brings extensive experience of managing companies at director level. His financial services experience spans 45 years and he has built several successful management teams both in the UK and internationally. His overall responsibility is to oversee the strategic goals and objectives of the business globally
Chief Financial officer
Erik’s experience covers 25 years as a senior executive in Fintech, Banking and Corporate sectors.He has international experience, having worked in USA, Australia and Scandinavia.He has responsibility for the financial performance of the business as well as the corporate governance, including legal and professional supplier relationships
National Sales Manager
Ian has over 22 years’ experience in the mortgage and intermediary lending industry, including B2B commercial development in the Fintech and Digital sales arena, Credit Risk and Operations Management, Lending and Surveying services and Digital Technology. Ian covers the UK providing insights into key risk areas for regulated companies across a wide range of disciplines.
Our team spans across Europe and the Asia-Pacific and includes industry experts.
Client Services Manager
30 years’ business development experience in the corporate sector across the UK, managing national accounts, leading and developing sales and account management teams
Non Executive Director
Former Commercial Director, MD and Chairman of several financial services companies in the UK. He has led boards and senior teams over 40 years and he serves as a NED with several other companies