Yabber was created to help companies improve standards in compliance and workflow processes, specifically within customer contact centres. Having the knowledge and experience of helping various companies across the finance sector in the UK, Ireland and Europe, we designed and built our own technology platform to support our experienced team of contact centre professionals.
The Yabber team have the history and experience of running some of the largest customer service teams, including in sales and contact centre environments, across the globe. That experience covers both retail and investment banks, lenders, intermediary markets, insurance, fintech, travel and utilities.
Yabber is owned by the directors and is an independent supplier of services.
Our Senior Team
A highly experienced management team with a mindset to build a profitable business. They have proven track records of success in the audit, oversight and due diligence sectors as well as specific contact centre expertise.
The management team has designed, built and managed the growth of the business and the technical solution. They have deep relationships built up over the years in several sectors. They have a differentiated approach to bringing their solutions to the market.
Brian is a co-founder of Rockstead, from which Yabber was born. He brings extensive experience of managing companies at director level. His financial services experience spans 45 years and he has built several successful management teams both in the UK and internationally. His overall responsibility is to oversee the strategic goals and objectives of the business globally.
Chief Financial Officer
Erik’s experience covers 25 years as a senior executive in Fintech, Banking and Corporate sectors. He has international experience, having worked in USA, Australia and Scandinavia. He has responsibility for the financial performance of the business as well as the corporate governance, including legal and professional supplier relationships
Client Services Manager
Paul has over 30 years’ experience in managing teams working in B2B sectors of various industries including Real Estate, Motor, Commercial and Financial. He has led national sales and relationship management teams across those sectors and has had P&L responsibility in all of them. He is responsible for client liaison, market intelligence and product development activity.