| Yabber analyses and assesses customer interactions, providing insights into key risk areas using a combination of AI and human expertise |
| What do we offer? Customer Analytics – Simplified So what? We are different – we provide a service that is technology driven but backed up with practical expertise. We can help you REDUCE COST, INCREASE REVENUE and IMPROVE COMPLIANCE. Reduce cost • Cut QA/QC overheads • 100% monitoring v 5% for less costs • Re-distribute your resources Increase revenue • Increase new sales conversions – up to 40% • Improve scripts for retention programmes • Measure and Motivate staff Improve compliance • Show the regulator you track customer outcomes • Find out what your customers are saying about you • Verify the integrity of your data Other benefits • Improve efficiency • Improve your customer relationships • Improve record keeping • Find out about your competition • Avoid regulatory fines • Transparent and flexible pricing options • Independent assessments • 3rd line of defense |