Yabber Global

Get more from your call monitoring

Yabber analyses and assesses customer interactions, providing insights into key risk areas using a combination of AI and human expertise
What do we offer?
Customer Analytics – Simplified

So what?
We are different – we provide a service that is technology driven but backed up with practical expertise.

We can help you REDUCE COST, INCREASE REVENUE and IMPROVE COMPLIANCE.    

Reduce cost
• Cut QA/QC overheads
• 100% monitoring v 5% for less costs
• Re-distribute your resources

Increase revenue
• Increase new sales conversions – up to 40%
• Improve scripts for retention programmes
• Measure and Motivate staff

Improve compliance
• Show the regulator you track customer outcomes
• Find out what your customers are saying about you
• Verify the integrity of your data

Other benefits
• Improve efficiency
• Improve your customer relationships
• Improve record keeping
• Find out about your competition
• Avoid regulatory fines
• Transparent and flexible pricing options
• Independent assessments
• 3rd line of defense

Leave a Reply

Your email address will not be published. Required fields are marked *